Technical Expertise

ConvergeOne engineers and technicians have extensive training, certifications, and field experience in telecommunications and information technology.

Some technical staff members have served with ConvergeOne since its earliest days in the mid 1980s, possessing first-hand working experience with ConvergeOne’s service infrastructure and client base, as both have evolved and grown over three decades.

Other technical staff members have joined ConvergeOne over the years, bringing extensive expertise they acquired throughout the telecom and IT industry. As an independent, vendor-neutral company, ConvergeOne has accumulated extensive working experience with the telecommunications and IT equipment from each of the major competing manufacturers.

ConvergeOne has expertise in a variety of technical systems including: 


Network Infrastructure Systems

  • LAN/WAN switching and routing
  • Fortinet design and administration

Voice-over-IP (VoIP)

  • Avaya
  • Cisco 

Structured Cabling

  • Building infrastructure – Entrance facilities, equipment room, backbone cabling, telecommunications room and enclosure, horizontal cabling and work area
  • Outside plant (OSP) including Fiber Optics and Copper

Cloud Computing

  • Private/public/hybrid cloud design and implementation

Specialty Systems

  • Paging system

Advanced Certifications

  • Avaya CMS Administration
  • Avaya Aura Communication Manager
  • BICSI Registered Communications Distribution Designer (RCDD)
  • BICSI Registered Telecommunications Project Manager (RTPM)
  • Blackberry System Administration
  • Bloomberg Technology (BTTC)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Design Professional (CCDP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Associate Voice (CCNA Voice)
  • Cisco Certified Network Professional (CCNP)
  • CompTIA A+
  • HP -  Managing 3Par Storage
  • Juniper Networks Certified Associate (JNCIA)
  • Microsoft Certified IT Professional (MCITP)
  • Microsoft Certified Professional + Internet (MVCP+1)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Systems Engineer + Internet (MCSE+I)
  • VEEAM Technical Sales Professional (VMTSP)
  • VMware Certified Professional (VCP 4/5)